Privacy Policy:
At Master Divers, we are committed to protecting your privacy while ensuring you have the safest and most rewarding experience underwater. This policy explains how we handle your personal information when you book a course, fun dive, or equipment through our website.
1. Information We Collect at Checkout
To process your booking and fulfill safety requirements, we collect the following:
Identity Data: Full name, date of birth, and gender (required for PADI/certification agency registration).
Contact Data: Email address and phone number for booking confirmations and logistics.
Diving Credentials: Certification level, number of logged dives, and last dive date.
Medical & Safety Info: Any self-disclosed medical conditions that may affect your fitness to dive.
Payment Data: Credit card details or bank information. Note: All payments are processed via secure third-party gateways (e.g., Stripe, PayPal). We do not store your full credit card numbers on our servers.
2. How We Use Your Information
We use your data specifically to:
Confirm Bookings: Manage your reservation and send itinerary updates.
Safety Verification: Ensure you meet the prerequisites for your chosen course or dive site.
Certification: Share necessary data with PADI (or relevant agencies) to process your digital certifications upon completion.
Emergency Contact: Keep a record of your emergency contact person as a standard safety protocol.
3. Data Sharing & Third Parties
We do not sell your data. We only share information with:
Certification Agencies: (e.g., PADI) to register your training.
Payment Processors: To securely handle your transaction.
Local Authorities: Only when required by law or for maritime/national park permits.
4. Security
Your data is protected using SSL (Secure Socket Layer) encryption during the checkout process. We implement industry-standard physical and electronic procedures to safeguard your information from unauthorized access.
5. Your Rights
Depending on your location, you have the right to:
Request a copy of the personal data we hold about you.
Request that we correct or delete your information (subject to legal or safety record-keeping requirements).
Opt-out of any marketing emails by clicking the "Unsubscribe" link at any time.
6.Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@master-divers.com.
